So met the lovely Made in Roath person for tea in a lovely local coffee shop I last frequented in the snow. Actually on my way to work and office closed so sat in there with an apple and cinnamon drink, delicious.
It being so hectic she was 30 minutes late so tried to go online but no network coverage. What else but people watching? Its a friendly place, full of quite well off people who may be architects or surgeons in their working weeks, many with beautiful curly haired children with names like Noah or Ariadne, but strangely didn't feel excluded.
When we did have a discussion about what needs doing one thing that did crop up was making people welcome. Its hard to get across on paper, so that's something that needs to be embedded in all the marketing but when using lots of venues its not really possible to change the established culture.
Some venues don't have staff that smile at you but people who do that slightly challenging looking you assessing your suitability to share their oxygen thing that make-up counter staff are sometimes unfairly famous for. This is a special shame as many people who pluck up courage to visit venues for the firts time feel they wish they never came and will never come again. I don't want to over commercialise the arts but they do need custom so some wlecoming customer service would be nice.
Helpfully we are on the same page with this so part of my task will be to co-ordinate volunteers to meet and greet people in venues where the staff don't.
I will be running a family drawing event.
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